TERMS & CONDITIONS
• Lessons must be paid in advance or by cash/MobilePay on the day of the lesson.
• Lessons are arranged by agreement, on a first-come first-served basis. You don’t necessarily have to always have the same slot each week. Lessons can be weekly, fortnightly, or less frequent if you prefer.
• Cancellations of less than 24h will be charged at the full lesson price.
• If you arrive late for a lesson, then you will usually only have the remainder of the agreed hour available.
• In event that VOCALS ROCK needs to cancel your lesson, VOCALS ROCK will give you as much notice as possible. The lesson will be rescheduled at a time convenient to both parties.
• Prepaid discounted 5-lesson packages must be paid in full at the time of the booking, otherwise the normal lesson prices apply.
• Discounted 10-lesson packages can be paid in 2–3 rates monthly.
• There are no refunds for missed or unused lessons.
• Unless otherwise agreed the client and teacher prepaid discounted lesson packages must be taken within 12 months of the initial payment or the payment/balance will be forfeited.
• Prepaid discounted lesson packages are non-refundable once in use.
• Lessons are non-transferable.
• I recommend that you record your lessons, however the content of the recorded lessons may not be made public without VOCALS ROCK prior permission.
• If you believe you are coming down with any kind of potentially contagious illness, please reschedule your lesson and come back when you are fit and healthy again.
• Thank you for your cooperation and understanding!
Any personal data disclosed by the client is handled in line with GDPR legislation, and will not be shared with any third parties without the client’s explicit consent.